Thank you for your purchase from Coloring Adventure. We strive to provide high-quality coloring pages that you’ll love.
Digital Product Refunds:
Due to the nature of digital products, we generally do not offer refunds once a file has been downloaded. However, we understand that technical issues can occur.
Eligible for a Refund:
You may be eligible for a refund in the following circumstances:
- Duplicate Purchase: You accidentally purchased the same product twice.
- Technical Issues: You experienced a technical problem that prevented you from downloading or accessing the files, and we were unable to resolve the issue.
- Incorrect Product Delivered: You received a different product than the one you purchased.
Not Eligible for a Refund:
Refunds will not be granted in the following situations:
- You changed your mind after downloading the files.
- You purchased the product by mistake (unless it’s a clear duplicate purchase).
- You do not have the necessary software or hardware to use the files.
- You simply don’t like the style of the coloring pages after downloading them.
Requesting a Refund:
To request a refund, please contact us at [email address removed] within 7 days of your purchase, providing the following information:
- Your order number.
- The product name.
- A detailed explanation of the reason for your refund request.
We will review your request and respond within [Number] business days. If your refund is approved, we will process it through your original payment method. Please allow [Number] business days for the refund to appear in your account.
Exchanges:
We do not currently offer direct exchanges for digital products. If you purchased the wrong product, you may request a refund (if eligible) and then purchase the correct one.
Contact Us:
If you have any questions regarding our refund policy, please contact us at :
connectwith@coloring-adventures.com